| Author |
Thread Statistics | Show CCP posts - 82 post(s) |

Oraac Ensor
School of Applied Knowledge Caldari State
194
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Posted - 2013.05.23 22:36:00 -
[1] - Quote
CCP Atropos wrote:The old login method still exists for the moment, however with login moved into the EVE Launcher then the concept of the old login screen simply doesn't make sense. It makes perfect sense for those of us without a launcher.
CCP Atropos wrote:Smoking Blunts wrote:CCP Atropos
when are you removing the ability to use the bin folder eve.exe?
is it going to be on june the 4th or can we keep using this after the path on that day? It won't be before Odyssey. I don't have an exact date for it, since it's tied into a much larger engineering project to improve client boot times, asset preloading and getting into the game in general. You are intending to remove the ability to use the bin folder eve.exe?
So those of us who have no launcher will eventually have no option other than to quit EVE?
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Oraac Ensor
School of Applied Knowledge Caldari State
194
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Posted - 2013.05.24 03:14:00 -
[2] - Quote
Steve Ronuken wrote:Aside from that it should mean we can switch between alts on the same account, without needing to log in again. Provided, of course , that we actually have a launcher.
I'm guessing that I'm not alone in not having one. |

Oraac Ensor
School of Applied Knowledge Caldari State
195
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Posted - 2013.05.24 20:13:00 -
[3] - Quote
CCP Atropos wrote:Spyke Spiegil wrote:i still cannot log in via steam!!! since may 21st!!! I find this outraging!! Why hasn-Št this been resolved already?? What am I paying 20 bucks a month for???
I expect this to be solved without me digging through files and sending bug reports!! I ******* pay for this game so this should not be an issue that I have to concern myself with!!!
If I do not get any compensation for the lost days I will leave this game!! I understand your frustration but you have to provide us something to go on; a screenshot showing any error messages, or a copy paste or something, anything would be helpful. Why do we "have to" do anything?
This is YOUR foul-up, not ours.
Ffs reinstate the old launcher NOW and go back to the drawing board with this until you can get it right. And by get it right I mean testing, and sorting out, ALL possible issues before you release it.
And no, I can't log a bug report because I no longer have a sodding launcher. |

Oraac Ensor
School of Applied Knowledge Caldari State
197
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Posted - 2013.05.25 14:28:00 -
[4] - Quote
Eh? 
[Edit] Ah, that's better. |

Oraac Ensor
School of Applied Knowledge Caldari State
199
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Posted - 2013.05.25 15:17:00 -
[5] - Quote
Dzen Avi wrote:Finally!!! Found the way to skip the launcher! In the "bin" folder of EVE there is a file ExeFile.exe - it throws you directly to the old window when you choose your account and click play. Enjoy! Hmmm . . . |

Oraac Ensor
School of Applied Knowledge Caldari State
200
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Posted - 2013.05.25 20:01:00 -
[6] - Quote
Neevor Airuta wrote:And if you need to update your client do that with repair tool. Works faster and more reliably. Doesn't work at all at the moment. |

Oraac Ensor
School of Applied Knowledge Caldari State
201
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Posted - 2013.05.26 19:22:00 -
[7] - Quote
James Amril-Kesh wrote:Skex Relbore wrote:The statement quoted in your reply is incompatible with the response I'm replying to, because the functionality I'm making use of and desire is the availability of the ExeFile.exe. So even if you had something else that worked just as effectively, you would reject it outright? CCP Atropos has already expressed the opinion that the current use players make of the ExeFile.exe makes no sense, so there would seem to be little chance of any sort of replacement for it, but nevertheless says that it will not be removed until an alternative is in place.
No great intellect is required to see an obvious conflict here. |

Oraac Ensor
School of Applied Knowledge Caldari State
202
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Posted - 2013.05.27 14:45:00 -
[8] - Quote
Jake ClouD wrote:Thank you for the skill points. More than makes up for the login complications. :) The posting and tone in this thread by some players...seems wrongly self-entitled. I understand the frustration when things aren't perfect or go wrong, but it doesn't warrant rudeness towards [real] people doing their jobs with the best intentions. Instead of cynicism and aggression, a little bit of appreciation and optimism helps to cultivate a better community and better experiences for everyone who has to work on and play the game. There's no us and them, everyone contributes to the development of the game and it's why EVE is so good, because CCP value and act upon feedback and suggestions wherever they can feasibly. You pay for a game which you enjoy playing and much of that money goes towards improving the experience. Yes, there's still going to be things that you don't like, but constructive criticism and feedback is better than grumpy whinging and demands. TL;DR, Don't be grumpy neck-beards.  When I PAY for something I expect it to work and I don't expect the people that I'm paying to foul it up in a display of total incompetence pissing about with something that wasn't broken and didn't need fixing in any way and replacing it with a load of crap which is apparently nothing like the better community and better experiences that you describe.
I say "apparently" because I am unable to comment on something I haven't experienced. Some of us now have no launcher at all, no information that anything is being done about it, and a threat to remove the only way we have to access the game. Note that this threat will be carried out when CCP, not the affected players, consider that it is no longer needed. Quite honestly, after this fiasco I can't foresee any time that we will no longer need a fall back position to cope with future CCP foul-ups.
As for "appreciation and optimism", I see no reason for either in view of, just for example, this: CCP Aporia wrote:Since there were no technical concerns left with the Windows version of the new launcher, then yes, we did roll it out. Followed two days later by this:CCP Atropos wrote:Current known issues: - Updated 2100 GMT 23 May -
The EVE Launcher doesn't terminate correctly on Windows XP and Windows Server 2003
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Oraac Ensor
School of Applied Knowledge Caldari State
203
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Posted - 2013.05.29 20:45:00 -
[9] - Quote
Something very odd is happening in this thread.
Celri says the post above his was put up while he was typing and yet there is over an hour difference between the timings. |

Oraac Ensor
School of Applied Knowledge Caldari State
203
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Posted - 2013.05.29 22:19:00 -
[10] - Quote
Celri Remantoire wrote:well I didn't see it and I am pissed. I wasn't suggesting that you did see it - far from it.
The indicated time of your post shows that you made it at least 30 mins before it appeared on my screen - I was refreshing at intervals of between 5 and 10 mins at the time and made my post within a couple of minutes of reading yours.
As I said - something odd going on. |

Oraac Ensor
School of Applied Knowledge Caldari State
203
|
Posted - 2013.05.29 23:19:00 -
[11] - Quote
CCP Atropos wrote:Oraac Ensor wrote:So those of us who have no launcher will eventually have no option other than to quit EVE? What do you mean you have no launcher? Are you implying that you bypass it by choice, that it doesn't work on your computer or something else? If it's a bug I'd very much like to help fix that, if it's a dislike of the design or direction we're taking with it, I'll listen to your concerns, and if it's something else, then I'll just respond to that when I know what it is  On re-reading this thread I have only just noticed your reply - apologies for not spotting it previously.
When I said I have no launcher I meant exactly what I said - I have no launcher.
After downtime on 21 May I clicked my launcher shortcut and after the patch had apparently run its course the old launcher loaded. I thought that was odd, but carried on. I started both my active accounts, did a bit of maintenance and then logged out.
When I logged in again later I got a new launcher screen with login fields on the left. I again logged in both accounts and played for a while, then both accounts were abruptly disconnected. When I tried to reconnect, the left-hand side of the launcher screen was blank.
I ran the repair tool but it failed and when I tried the launcher shortcut again nothing happened. So I ran the launcher direct download from the link posted in the other (now locked) thread but this also failed and clicking my launcher shortcut still failed to produce any response.
So I have no launcher at all and my only way of playing is via the Bin/ExeFile.exe route. |

Oraac Ensor
School of Applied Knowledge Caldari State
208
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Posted - 2013.05.30 14:36:00 -
[12] - Quote
CCP Atropos wrote:As per the news item here, we've deployed an updated EVE Launcher version that includes fixes to several issues that many of you might be experiencing. If for some reason you are unable to update via the selfupdate mechanism, please download the installer from here. Still no launcher.
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Oraac Ensor
School of Applied Knowledge Caldari State
216
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Posted - 2013.06.03 19:58:00 -
[13] - Quote
I would like to know what will happen regarding the upcoming patch for those of us who don't have a launcher.
Will we be able to get the expansion by running the repair tool or will we just be excluded from the game? |

Oraac Ensor
School of Applied Knowledge Caldari State
223
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Posted - 2013.06.06 09:12:00 -
[14] - Quote
CCP Atropos wrote:- Updated 1209 GMT 30 May - That was a week ago . . . |

Oraac Ensor
School of Applied Knowledge Caldari State
224
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Posted - 2013.06.07 01:09:00 -
[15] - Quote
Laura Gannon wrote:Bin/.exe, 'Workaround' is still functional and has not to date been removed,
They will remove it though as force seems to be the only way players are going to let go of this one. same as the Unified inventory you are now FORCED to use rather than right clicking your current ship in station along with so many of these 'New improvements' that have been brought in.
Choice seems to be a word that Dev's really do have the hates for. If they do try to force us they'll just force some of us out of EVE. I'm sure I can't be the only one without a launcher of any sort since they introduced the new one. |

Oraac Ensor
School of Applied Knowledge Caldari State
243
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Posted - 2013.06.18 13:02:00 -
[16] - Quote
Today's patch installation failed.
Ran repair tool as recommended. Progress window indicated that, amongst other things, the launcher was entirely missing.
Repair tool also reported failure, but everything seems to be running ok.
What's that all about? |

Oraac Ensor
School of Applied Knowledge Caldari State
245
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Posted - 2013.06.19 17:05:00 -
[17] - Quote
Once again, the patch installation fails because it can't update the launcher, the repair tool says all launcher files are missing and it can't install them afresh.
Yet I have a working launcher!!!
This is just too bizarre for words. |

Oraac Ensor
School of Applied Knowledge Caldari State
245
|
Posted - 2013.06.20 20:17:00 -
[18] - Quote
Oraac Ensor wrote:Once again, the patch installation fails because it can't update the launcher, the repair tool says all launcher files are missing and it can't install them afresh.
Yet I have a working launcher!!!
This is just too bizarre for words. And again . . . |

Oraac Ensor
School of Applied Knowledge Caldari State
250
|
Posted - 2013.06.26 00:22:00 -
[19] - Quote
Oraac Ensor wrote:Oraac Ensor wrote:Once again, the patch installation fails because it can't update the launcher, the repair tool says all launcher files are missing and it can't install them afresh.
Yet I have a working launcher!!!
This is just too bizarre for words. And again . . . This is getting tedious.
CCP Atropos wrote:For the record, you can still view the old EVE Launcher landing page here. Not on my screen. There are random bits of the old launcher screen scattered to the four corners of my monitor with a great expanse of black nothingness in the middle and no launching function whatsoever. And what's the point of just being able to look at it, anyway?
P.S. I'm still waiting for the Eve-mail you led me to expect. |

Oraac Ensor
School of Applied Knowledge Caldari State
259
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Posted - 2013.07.03 00:42:00 -
[20] - Quote
Oraac Ensor wrote:Oraac Ensor wrote:Oraac Ensor wrote:Once again, the patch installation fails because it can't update the launcher, the repair tool says all launcher files are missing and it can't install them afresh.
Yet I have a working launcher!!!
This is just too bizarre for words. And again . . . This is getting tedious. And still more tedious going through the same process yet again.
CCP Atropos wrote:As for the EVEMail, I don't know the dispatch date; it will go out as part of a general player base survey that we run every year, I believe. I don't understand this reply. When our conversation ended you still had no idea what was causing my problem and asked if it was ok to Eve-mail me. Why would you need to ask my permission to send me a general player base survey and how would it help with my problem?
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Oraac Ensor
School of Applied Knowledge Caldari State
260
|
Posted - 2013.07.04 15:48:00 -
[21] - Quote
Par'Gellen wrote:I can't log in. Any ideas Atropos? Nothing has changed on my end. I logged in this morning with no problems but now I'm getting this crap: http://www.neoncranium.com/WTFLauncher.jpgHow do you suggest I log in based on what you see there?  I have exactly the same situation. One minute my launcher (which the repair tool insists I don't have ) was working normally, five minutes later I get the result shown in the link. |

Oraac Ensor
School of Applied Knowledge Caldari State
260
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Posted - 2013.07.04 16:14:00 -
[22] - Quote
YourDeathAngel wrote:Same here. Worked all until half an hour ago. 2 chars logged in, then launcher turned into that black hole as in the picture linked above. Repair tool made no change. Deleting launcher folder and reinstalling made no change. There is some hidden error message behind that black hole error 18 something...
Went to customer service site; impossible to log in. Same on the account page. Finally found this page and - miracle - could log in and type this.
This is hard to believe. Glad I took off time from work to do this instead of enjoying a game I pay serious $ for...
What's going on and when can I play?
I can play via the Bin/Exefile.exe route, but my subscription is about to expire, so the lack of access to Account Management is a pain.
On the other hand, given the current situation, should I bother? |

Oraac Ensor
School of Applied Knowledge Caldari State
260
|
Posted - 2013.07.06 18:43:00 -
[23] - Quote
Oraac Ensor wrote:CCP Atropos wrote:As for the EVEMail, I don't know the dispatch date; it will go out as part of a general player base survey that we run every year, I believe. I don't understand this reply. When our conversation ended you still had no idea what was causing my problem and asked if it was ok to Eve-mail me. Why would you need to ask my permission to send me a general player base survey and how would it help with my problem? Bump. |
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